The Customer makes an Order by itself through the Website or through the Customer Center (by phone).
The Buyer makes 100% advance payment for the Goods.
When ordering through the Website:
The Buyer makes 100% advance payment for the Goods online. After that, the Seller sends the Buyer a confirmation of the order with the information about the Goods, other parameters of the order (the cost of goods, delivery and other services, in cases where these services are paid) to the e-mail address specified by the Seller (hereinafter - the Order Confirmation).When ordering through the Customer Center (by phone):
The Customer Center formalizes the order and sends an invoice and information about the Goods to the e-mail address specified by the Customer.
The invoice issued by the Seller contains the term of payment. In case of payment later than this period, the Seller does not guarantee the availability of the Goods or its cost. The link to the payment page of the bank is valid for the time specified in the letter containing that link.
After receipt of payment, the Seller sends the Order Confirmation to the Buyer through the e-mail address specified by the Buyer.If additional, unintended (exceeding the standard cost of delivery of the Goods in the territory of the Russian Federation) delivery, customs clearance costs of the Goods, including taxes, customs duties are applied the Seller shall notify the Customer of such additional costs and their amount within two days. The Customer has the right to pay such additional costs or to cancel the order.
Payment shall be made by the Buyer by a credit card through the online cashier (order through the Website) or by the e-invoice issued (order through the Customer Center). If payment by a credit card is impossible, it shall be made by cashless fund transfer to the Seller's bank account. Payment in cash, or through payment terminals, using alternative means of payment, is not provided.
Types of credit cards accepted for payment: Visa, MasterCard.The payment shall be made in rubles. The payment system may charge additional costs for currency conversion.
The payment for the Goods by the Buyer and the receipt of funds to the Seller's settlement account, which is also the moment of receipt by the Seller of the Buyer's intention to purchase the Goods shall be the moment of conclusion of the contract of retail sale and its entry into force. By carrying out the payment for the Goods, the Buyer confirms its agreement with the Offer, the order of payment, the terms of delivery and return of the Goods, as well as confirms that the specified properties of the Goods correspond to its order.
The Seller does not collect or save the Buyer's payment information (including the number of the credit card, the issuing bank, its validity period, secret code, etc.).
The Order is considered accepted by the Seller after the Customer receives the message with the Order Confirmation in the e-mail address specified in the registration form.
The Seller reserves the right to cancel the Order at the Confirmation stage of the order.
The Seller reserves the right to coordinate and clarify the order data with the Customer by phone. If it is impossible to contact the Customer within two (2) days, the Order made by the client shall be canceled, the money shall be returned by the Seller to the bank account, from which the payment was made.
The order delivery date is indicated in the Order Confirmation. The date depends on the availability of the ordered Goods in the Seller's warehouse and the time required to process and deliver the Order.
In case of the absence of ordered goods in full or in part in the Seller's warehouse, the Seller contacts the Buyer through the means indicated in the Order.
The Buyer informs the Seller either about the consent to accept the Goods in a different quantity or to cancel the Order.
If it is impossible to contact the Customer or there is no reply from the latter within two (2) days, the Order may be fully canceled by the Seller, the Seller sends an email to the Customer's address specified during registration informing about the cancellation.
The funds are returned by the Seller to the bank account, from which the payment was made.The Seller has the right to unilaterally change the price for the Goods before the Order Confirmation without warning.
The Customer undertakes to provide a copy of the passport of the owner of the credit card upon request by the Seller (two pages: the back page with a photo and a stamp of registration at the place of permanent residence - passport of the citizen of the Russian Federation) or other identification document in accordance with the law of the country of the Buyer, copy of the credit card on both sides (with the last four digits displayed) in accordance with the Rules of International Payment Systems, for the purposes of verification of the identity of the owner and its eligibility to use the card. The Seller has the right to cancel the Order if the specified documents are not submitted, or if there are doubts about their authenticity.
The Seller has the right to cancel the Order for the reasons indicated above, or without giving any reasons.
The funds are returned by the Seller to the bank account, from which the payment was made.
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